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At Nambookings, we strive to provide a seamless booking experience for all our customers. However, we understand that plans can change, and you may need to request a refund. Please review our refund policy below to understand the process and requirements.

1. Eligibility for Refunds

Refunds are available under the following conditions:

• The event or service booked through Nambookings is canceled, postponed, or rescheduled.
• You have submitted a refund request within the specified time frame (see Section 2).
• The booking is eligible for a refund as per the terms set by the event organizer or service provider.

2. Refund Request Time Frame

To be eligible for a refund, you must submit your request:

• At least 48 hours before the event or service start time, unless otherwise stated in the event or service terms.
• For canceled or postponed events, refund requests must be submitted within 14 days of the official announcement.
• Please note that tickets for non-canceled events are not refundable unless the event owner or host explicitly stipulates a cancellation policy. In such cases, the refund will be processed in accordance with the host’s terms and conditions.

3. How to Request a Refund

To request a refund, follow these steps:

1. Log in to your Nambookings account.
2. Navigate to the “My Bookings” section.
3. Select the booking you wish to cancel and click on “Request Refund.”
4. Provide a reason for your refund request and submit.

Alternatively, you can contact our customer support team at [support@nambookings.com] with your booking details and reason for the refund request.

4. Refund Processing

Once your refund request is approved:

• Refunds will be processed within 7-10 business days.
• The refund will be credited to the original payment method used during the booking.
• Please note that processing times may vary depending on your bank or payment provider.

5. Non-Refundable Bookings

Certain bookings may be non-refundable as specified by the event organizer or service provider. These include:

• Bookings marked as “Non-Refundable” at the time of purchase.
• Bookings for events or services that have already taken place.
• Bookings where the refund request is submitted after the specified deadline.
• All service fees charged by Nambookings are non-refundable, even in the event of cancellation or postponement.
• Tickets are non-refundable if the event is not canceled, postponed, or rescheduled.

6. Partial Refunds

In some cases, a partial refund may be issued. This may apply if:

• Only a portion of the event or service is canceled.
• Administrative fees or service charges are deducted as per the terms of the booking.